Privacy Policy

1. General Information

Philippines EcoTravel Inc. (hereinafter, "we", "our" or "the company") is committed to protecting the privacy and security of our clients' personal data. This Privacy Policy describes how we collect, use and protect your personal information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, as well as our commitment to environmental sustainability.

2. Data Controller

Company Name: Philippines EcoTravel Inc.
TIN: 234-567-890-000
Address: Ayala Avenue, Makati, Metro Manila, Philippines
Phone: +63 (2) 8765-4321
Email: privacy@philippinesecotravel.com
Website: www.philippinesecotravel.com
DOT Registration: DOT-PH-2024-67890

3. Personal Data We Collect

To offer personalized and responsible ecotourism experiences, we collect:

3.1 Identification Data

• Full name and surnames
• Identity document (passport, national ID)
• Date of birth and age
• Nationality and country of residence
• Photographs (only with consent for use in testimonials)

3.2 Contact Data

• Personal email address
• Mobile and landline phone numbers
• Complete postal address
• Social networks (if you provide them voluntarily)

3.3 Eco-Tourism Preferences Data

• Interests in bird watching, jungle, marine conservation
• Experience level in outdoor activities
• Dietary restrictions (for local organic foods)
• Sustainable accommodation preferences

3.4 Health Data (Only when relevant)

• Allergies to plants or insects
• Medical conditions that may affect activities in nature
• Mobility level for eco trails
• Emergency contact

3.5 Payment Data

• Credit/debit card information (processed through secure gateways)
• Transaction history
• Billing information

3.6 Web Browsing Data

• IP address and geographic location
• Browser type and device
• Pages visited and dwell time
• Cookies and tracking technologies

4. Purposes of Data Processing

We use your personal data to:

1. Eco Tour Organization: Plan and execute personalized ecotourism experiences, assign specialized guides, coordinate sustainable accommodation.
2. Conservation and Sustainability: Record your contribution to reforestation projects (5 trees per booking), inform you about the positive environmental impact of your trip.
3. Ecological Communication: Send confirmations, itineraries, responsible travel tips, updates on local fauna and flora.
4. Green Marketing: With your consent, send newsletters about new ecological destinations, conservation projects and special offers.
5. Continuous Improvement: Analyze feedback to improve our sustainable practices, conduct satisfaction surveys.
6. Legal Compliance: Comply with tourism, tax and environmental regulations.
7. Green Certifications: Report anonymous statistics to organizations like Rainforest Alliance to maintain our certifications.

5. Legal Basis for Processing

• Informed consent: You authorize processing by accepting this policy.
• Contract execution: Necessary to provide ecotourism services.
• Legal obligation: Tourism Act, Data Privacy Act of 2012 (RA 10173).
• Legitimate interest: Promote sustainable tourism and environmental conservation.

6. Sharing Information with Third Parties

6.1 Eco-Tourism Partners

• Certified eco-lodges: Accommodations with sustainability certification.
• Local specialized guides: Ornithologists, biologists, conservation experts.
• Indigenous communities: For responsible cultural immersion tours.
• Conservation organizations: WWF Philippines, Haribon Foundation, Wild Bird Club.

6.2 Service Providers

• Transportation with eco-friendly vehicles
• Secure payment processors (PayMongo, GCash, PayMaya)
• Email marketing services (Mailchimp) for sustainable newsletters

6.3 Environmental and Tourism Authorities

We share information when required by law with:

• Department of Environment and Natural Resources (DENR)
• Department of Tourism (DOT)
• National Privacy Commission (NPC)

7. International Data Transfer

Your data may be transferred internationally only when necessary (e.g. cloud payment platforms). These transfers comply with the guarantees of the Data Privacy Act of 2012, ensuring adequate protection through standard contractual clauses.

8. Data Subject Rights

How to Exercise Your Rights

• Email: privacy@philippinesecotravel.com
• Web form: Available on our website
• Physical letter: Ayala Avenue, Makati, Metro Manila

Response guaranteed within 15 days according to Philippine law.

9. Data Retention

• Booking data: 5 years (accounting and tax requirement)
• Marketing data: Until consent is revoked
• Environmental impact data: Permanent (for sustainability reports)
• Financial data: According to banking regulations

10. Information Security

Security measures implemented:

• 256-bit SSL/TLS encryption for transmissions
• Secure servers with ISO 27001 certification
• Access restricted to authorized personnel only
• Quarterly security audits
• Continuous team training in data protection
• Zero-paper policies to reduce environmental impact

11. Cookies and Tracking Technologies

We use cookies to:

• Improve browsing experience
• Remember eco tour preferences
• Analyze traffic (Google Analytics with anonymized IP)
• Personalize content about conservation

You can manage cookies in your browser. Rejecting them may limit functionality.

12. Minors' Data

Minors between 8 and 18 years may participate in eco tours with notarized authorization from parents/guardians. For minors under 8, presence of responsible adult is required. We do not collect data from minors without parental consent.

13. Sustainability Transparency

As part of our green commitment, we will inform you periodically about:

• Number of trees planted thanks to your booking
• Tons of CO₂ offset
• Economic contribution to local communities
• Fauna/flora species protected with your support

14. Changes to This Policy

We reserve the right to update this policy. Significant changes will be notified by email and published on our website 30 days in advance.

15. Supervisory Authority

You may file complaints with the National Privacy Commission (NPC):

• Website: www.privacy.gov.ph
• Hotline: +63 (2) 8234-2228
• Address: 5th Floor, Philippine International Convention Center (PICC), CCP Complex, Pasay City

16. Consent

By using our services, you accept this Privacy Policy and our commitment to sustainable tourism. If you have questions, contact us before providing your data.

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